404 Below, you’ll find legal documentation for all Wargaming.net products & services.
1. Scope
1.1. These Terms of Use (“Terms”) are a legally binding agreement between you and Wargaming Group Limited, 105, Agion Omologiton Avenue, Nicosia 1080, Cyprus (“Wargaming“, “we“, “our” and “us“) that governs your use of Wargaming Game Center and Wargaming Premium Shop (jointly, the “Platform”) when you use them to access games provided by third-party developers (jointly in these Terms, the “Games“).
1.2. SECTIONS 6.8-6.9 AND 11 OF THESE TERMS CONTAINS SPECIAL PROVISIONS THAT APPLY TO YOU IF YOU ARE FROM THE EUROPEAN UNION. SECTION 12.2 CONTAINS SPECIAL PROVISIONS THAT APPLY TO YOU IF YOU ARE FROM AUSTRALIA AND NEW ZEALAND. SECTION 12.3 CONTAINS SPECIAL PROVISIONS THAT APPLY TO YOU IF YOU ARE FROM CALIFORNIA, US.
1.3. THESE TERMS ALSO CONTAIN A BINDING ARBITRATION AGREEMENT AND CLASS ACTION WAIVER IN SECTION 14. IT AFFECTS HOW DISPUTES ARE RESOLVED. PLEASE READ IT CAREFULLY.
1.4. YOU MAY NOT USE THE PLATFORM FOR ACCESSING THE GAMES IF YOU DO NOT WANT TO ACCEPT THESE TERMS.
2. Other Documents You Accept
2.1. Wargaming will provide you with access to the Games via the Platform. However, your use of the Games will be governed by a separate agreement with the developer of the Game that you’ve purchased (“Developer’s Agreement”). The content of such Developer’s Agreements and the way in which they are accepted are determined solely by the developer. Wargaming does not control the content and acceptance of the Developer’s Agreements.
2.2. When you download, access and/or play the Games via our Platform you agree to the collection, processing and use of your personal data in accordance with the Games developer’s privacy policy. We don’t collect, process or use your personal data when you download, access and/or play the Games via our Platform. Please read our privacy policy here to understand how we collect and treat your personal data when you use our Platform.
3. Amendments to this Agreement
From time to time, we may amend, modify, or replace these Terms, for example to reflect new features on the Platform or because of changes in law. If we amend these Terms, we will notify you in advance and obtain your consent where required by applicable laws. The latest version of these Terms will always be available on the Platform or on Wargaming’s websites. Please check for updates of these Terms regularly. If you continue to use the Platform to access the Games after a new version of these Terms takes effect, you shall be considered to have accepted the latest version of these Terms (unless your consent is required by law).
4. Access to Games
4.1. Wargaming may provide you with access to the Games via the Platform on the conditions set out in these Terms. “Access” means a possibility to read information about the Games and to purchase and download the Games.
4.2. In return for your acceptance of these Terms, Wargaming will give you the personal right (known as a ‘licence’) during the time these Terms are in force between you and us to use the Platform for accessing the Games as described in these Terms.
4.3 This licence is:
5. Information about Games
Wargaming posts information about the Games on the Platform, including but not limited to description of the Games and the minimum technical requirements (“Game Description”). We recommend that you read the Game Descriptions before you purchase the Games. Wargaming will not be responsible for your inability to use the Games if your hardware does not meet the minimum technical requirements specified in the Game Description or because of other obstacles that a reasonable person should understand after reading the Game Description.
6. Purchasing Games
6.1. If you decide to purchase the Games, you must ensure that:
6.2. Once you have purchased a Game, that Game is non-refundable and non-exchangeable (whether or not you use it), except as set forth in these Terms, or as it is required under the applicable law.
6.3. We may, from time to time, without prior notice modify, amend, or supplement available payment methods. We will post those changes in the corresponding section of the Platform.
6.4. The final price of the Games may vary depending on the selected payment method. To see the final price, click the button for the selected payment method. Please check currency exchange fees and charges in case payment currency is different from the currency of the selected payment method.
6.5. Prices for the Games are published in the corresponding section of the Platform. Wargaming reserves the right to change the price at any time by making a respective change on the Platform. By making a purchase you are considered to demonstrate consent with the price.
6.6. We do not make any promises about how or when the Games may be available for purchase.
We do our best to describe the Games and prices thereof as accurately as possible. However, we are human, and therefore we do not warrant that product specifications, pricing, or other content is complete, accurate, reliable, current, or error-free. In the event of any errors relating to the pricing or specifications, Wargaming shall have the right to refuse or cancel any purchase in its sole discretion. If we charged your credit card or other account prior to our cancellation, we will issue a refund in the amount of the charge. If you have already used the Game, Wargaming reserves the right to block your access to that Game until you reimburse its full price.
6.7. Please note that if your issuing bank offers automatic account updater services (Visa Account Updater, Mastercard Automatic Billing Updater or similar), these services may automatically update your payment card details in our acquirers’ systems when they change without any action on your part. If you do not want to have your card details automatically updated, please contact your issuing bank.
SECTIONS 6.8-6.9 APPLY TO YOU ONLY IF YOU ARE FROM THE EUROPEAN UNION
6.8. In case we accept your order, we will directly thereafter enable you to download and install the Game that you have purchased, and we will charge you via the selected payment method. You will also receive a confirmation of your purchase via e-mail, containing the contract details (the “Purchase Contract”) and these Terms. Other than that, we will not store the Purchase Contract text and wording and it will not be accessible to you after conclusion of the Purchase Contract.
The Purchase Contract will be concluded in the language of the country where you live, or in the English language, unless otherwise provided under the applicable consumer protection law.
6.9. Information concerning the exercise of the right of withdrawal:
Right of Withdrawal
To exercise the right of withdrawal, you must inform us
Wargaming Group Limited
105, Agion Omologiton Avenue, Nicosia 1080, Cyprus
e-mail: wf@wargaming.net
phone: +357 22 864444
fax: +357 22 864454
of your decision to withdraw from a Purchase Contract by an unequivocal statement (e.g. a letter sent by post, fax or e-mail). You may use the model withdrawal form you find under http://content.wargaming.net/Withdrawal%20Form.docx, but it is not obligatory.
Effects of withdrawal
Based on the aforesaid you understand that by purchasing a Game, you consent that we make available the Game to you directly after we have accepted your order. YOU WILL LOSE YOUR RIGHT OF WITHDRAWAL ONCE THE GAME HAS BEEN MADE FULLY AVAILABLE TO YOU BY US.
Please note that due to technical limitations we cannot warrant that payments made by you via a specific payment method will be reimbursed to you via that same payment method:
You agree that reimbursements for such payments can be facilitated by us via other, common means of payment, e.g. via transfer of money to your bank account, in case reimbursements via these payment methods are technically impossible. In any case, you will not incur any fees as a result of such reimbursement.
Applicable consumer protection law, in particular your right of withdrawal under article 6.9 of section 6 “Purchasing Games”, will not in any way be restricted by the present Terms of Use.
7. Downloading Games
After you purchase a Game, you may download it to your device. You consent that we make the purchased Game available to you directly after we have accepted your order, even if you do not download the Game after the purchase.
8. Wargaming Support
Because your relationship with regard to the Games is established directly with their developers, Wargaming Player Support may provide you with advice only on the functioning of the Platform, not the Games. Any questions relating to the Games should be directed to the developer of the respective Game.
9. Disclaimers; No Warranties
9.1. EXCEPT AS OTHERWISE SET FORTH HEREIN, THE PLATFORM IS PROVIDED “AS IS” AND ON AN “AS AVAILABLE” BASIS, WITHOUT WARRANTY OR CONDITION OF ANY KIND, EITHER EXPRESS OR IMPLIED. THE WARGAMING ENTITIES SPECIFICALLY (BUT WITHOUT LIMITATION) DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER STATUTORY, EXPRESS, IMPLIED OR OTHERWISE, RELATING TO THE PLATFORM, INCLUDING BUT NOT LIMITED TO (i) ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, QUIET ENJOYMENT, OR NON-INFRINGEMENT; AND (ii) ANY WARRANTIES ARISING OUT OF THE COURSE OF DEALING, USAGE, OR TRADE. THE WARGAMING ENTITIES DO NOT WARRANT THAT THE PLATFORM OR ANY PART THEREOF WILL BE UNINTERRUPTED, SECURE, OR FREE OF ERRORS, VIRUSES, OR OTHER HARMFUL COMPONENTS, AND DO NOT WARRANT THAT ANY OF THE FOREGOING WILL BE CORRECTED.
9.2. YOU UNDERSTAND AND AGREE THAT YOU USE THE PLATFORM AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR PROPERTY (INCLUDING YOUR COMPUTER SYSTEM USED IN CONNECTION WITH THE PLATFORM) OR LOSS OF DATA THAT RESULTS FROM THE USE OF THE PLATFORM.
9.3. SOME JURISDICTIONS MAY PROHIBIT A DISCLAIMER OF WARRANTIES AND YOU MAY HAVE OTHER RIGHTS THAT VARY FROM JURISDICTION TO JURISDICTION. THE WARGAMING ENTITIES DO NOT EXCLUDE OR RESTRICT LIABILITY WHICH UNDER APPLICABLE LOCAL LAW CANNOT BE EXCLUDED OR RESTRICTED.
SECTION 10 DOES NOT APPLY TO YOU IF YOU ARE FROM THE EUROPEAN UNION. PLEASE REFER TO SECTION 11 BELOW INSTEAD.
10. Limitation of Liability
10.1. Wargaming does not screen the content of the Games and assumes no responsibility or liability for it. Your relationship regarding the use of the Game you purchase is solely with the developer of that Game. Wargaming will not be liable for any damages arising out of or relating to your use of the Game.
10.2. TO THE GREATEST EXTENT PERMITTED UNDER THE APPLICABLE LAW, IN NO EVENT WILL THE WARGAMING ENTITIES BE LIABLE TO YOU FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES (INCLUDING, WITHOUT LIMITATION, DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES OR COST OF PROCURING SUBSTITUTE GOODS OR RESOURCES) ARISING OUT OF OR RELATING TO YOUR ACCESS TO OR USE OF, OR YOUR INABILITY TO ACCESS OR USE, THE PLATFORM, WHETHER BASED ON WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE), STATUTE OR ANY OTHER LEGAL THEORY AND WHETHER OR NOT THE WARGAMING ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF SUCH DAMAGE.
10.3. YOU AGREE THAT THE AGGREGATE LIABILITY OF THE WARGAMING ENTITIES TO YOU FOR ANY AND ALL CLAIMS ARISING OUT OF RELATING TO THE USE OF OR ANY INABILITY TO USE THE PLATFORM UNDER THIS TERMS, WHETHER IN CONTRACT, TORT, OR OTHERWISE, IS LIMITED TO THE GREATER OF (i) THE AMOUNTS YOU HAVE PAID TO WARGAMING IN THE 12 MONTHS PRIOR TO THE CLAIM FOR ACCESS TO AND USE OF THE PLATFORM OR (ii) $100.
10.4. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES. ACCORDINGLY, THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
10.5. EACH PROVISION OF THESE TERMS THAT PROVIDES FOR A LIMITATION OF LIABILITY, DISCLAIMER OF WARRANTIES, OR EXCLUSION OF DAMAGES IS TO ALLOCATE THE RISKS UNDER THESE TERMS BETWEEN THE PARTIES. THIS ALLOCATION IS AN ESSENTIAL ELEMENT OF THE BASIS OF THE BARGAIN BETWEEN THE PARTIES. EACH OF THESE PROVISIONS IS SEVERABLE AND INDEPENDENT OF ALL OTHER PROVISIONS OF THESE TERMS. THE LIMITATIONS IN THIS SECTION 10 WILL APPLY EVEN IF ANY LIMITED REMEDY FAILS OF ITS ESSENTIAL PURPOSE.
11. Limitation of Liability: Special Provisions Applicable to you if you are form the European Union
11.1. Wargaming shall be liable for damages with respect to injuries to health, body or life or for intentional damages caused by us, our representatives, employees or our vicarious agents or in any other cases according to the applicable law.
11.2. Any further liability of us shall be waived to the broadest extent as permitted by relevant provisions of applicable law.
12. No restriction of consumer rights
12.1. Nothing in this Terms is intended to have or has the effect of excluding, restricting or modifying the application of any applicable law of any local jurisdiction that cannot be excluded, restricted or modified by agreement between us (collectively, “Non-Excludable Rights”).
12.2. For users from Australia and New Zealand, Non-Excludable Rights may include rights to replacements, refunds, compensation or other remedies to which consumers may be entitled and that cannot be excluded, restricted or modified under: (a) Division 1 of Part 3-2 of the Australian Consumer Law (Schedule 2 of the Competition and Consumer Act 2010) (Cth); or (b) the New Zealand Consumer Guarantees Act 1993.
12.3. Residents of California are entitled to the following specific consumer rights information: you may contact the Complaint Assistance Unit of the Division of Consumer Services of the Department of Consumer Affairs by mail at: 400 R St., Suite 1080, Sacramento, California, 95814, or by telephone at (916) 445-1254. Their website is located at: http://www.dca.ca.gov. If you are a California resident, you may have this Terms of Use mailed to you electronically by sending a letter to the address above with your electronic mail address and a request for these Terms.
13. Termination
13.1. You may terminate these Terms at any time by closing your Wargaming account.
13.2. Wargaming may terminate these Terms at any time if Wargaming stops providing access to the Game(s) that you have purchased (in which case we will send a prior written notice as required by applicable laws) or if you breach these Terms.
14. Governing Law and Dispute Resolution
The law applicable to these Terms and the dispute resolution process shall be determined by the license agreement that you accepted when creating your Wargaming account, in particular:
15. Contact Us
If you have any questions, complaints, or comments regarding these Terms, please contact Wargaming Player Support: