Legal Documentation

Below, you’ll find legal documentation for all products & services.

  • Game Rules for Total War: Arena
  • Game Rules for Total War: Arena

    Additions to the End User License Agreement (“EULA“).

    End User License Agreement

    Privacy Policy

    Terms of Service



    1. General Provisions

    1.01. In order to register, players must be thirteen (13) years of age or older. All players are solely responsible for their behavior in all game chats and channels. Players are responsible for protecting their accounts from access by others, and are strongly encouraged to select a hard-to-guess password and not re-use that password on any other sites where it may be read by the owners or administrators of that site. It is highly discouraged for users to share accounts with others. In the case of an account that has been lost or hacked, please inform technical support immediately through their website, Support.
    If you are under 13 years of age or other minimum legal age where it differs under local legal requirements, please ask your parent or guardian to review and approve EULA on your behalf. If you are under the aforesaid age, you must not use or access the Game without a parent or legal guardian supervising you.

    1.02. is not responsible for the behavior of any individual player, as well as for the content of his or her messages in all game chats and channels. Players are solely responsible for their behavior and the content of their messages in all game chats and channels.

    1.03. reserves the right to evaluate each incident on a case by case basis. The action that may be taken may be more lenient or more severe than those listed under each category.

    1.04. may suspend, terminate, modify, or delete accounts at any time for any reason or for no reason, with or without notice to the owner of the account. Accounts terminated by for any type of abuse, including without limitation a violation of these rules or the EULA, will not be reactivated for any reason. For purposes of explanation and not limitation, most account suspensions, terminations and/or deletions are the result of violations of these rules, the End User License Agreement (EULA), or other policy. Players may cancel any account registered to themselves at any time by following the instructions on the Website. may stop offering and/or supporting any service at any time.

    1.05. Players who decide to be involved with the game acknowledge and agree to these and all other relevant rules and will abide by them regardless of the circumstances. In addition players also agree that these Rules will apply to anyone that is allowed to use their account or user ID. By allowing another user to use the account, the account owner is personally responsible for all the consequences (including termination of said account) which may result, if the above discussed person violates any of the listed rules at any time. The account owner will not be entitled to a refund of any currency or any form of credit.

    2. Prohibitions, restrictions and conditions of use, for all game chats and channels

    You agree not to do any of the following while using the Game or any game chat or channels.

    2.01. Excessive profanity and inappropriate language are not welcome and will be sanctioned.

    2.02. Typing in such a way as to disguise profanity.

    2.03. Insults, personal attacks, abuse or harassment are not tolerated on any level.

    2.04. Derogatory comments based on race, nationality, religion, culture, sex, or sexual preference are prohibited.

    2.05. Allusion of racial or national supremacy, as well as discriminative propaganda on any level is prohibited.

    2.06. Spamming or posting nonsensical messages is prohibited in the game and battle chats. This also includes excessive use of caps, as well as excessive posting of battle results.

    2.07. Begging/Soliciting in any form is prohibited in all game chats and channels. Begging/Soliciting includes but is not limited to requests to transfer real money or game gold.

    2.08. All types of ads for sale, exchange, or other options for the transfer of accounts from one user to another violate EULA and are prohibited in all game chats and channels.

    2.09. Distribution of user’s personal information without their consent is prohibited.

    2.10. Slandering users or posting false information about users in all game chats and channels is prohibited.

    2.11. Attempting to extort information from users, including information necessary for the use of their account is prohibited.

    2.12. Discussion on, or linking to illegal activities, such as illicit drugs, is prohibited. This includes but is not limited to the linking of, or discussion on, websites dedicated to vulgar, racist, abusive, illegal, or any other content prohibited by the EULA, or linking to the resources that contain such advertisement or content.

    2.13. Discussion on, or linking to unreleased content, cheats, hacks, Trojan horses, or malicious programs is prohibited. If you suspect that a cheat or hack exists or have any other problems or concerns on these topics, provide the necessary information to technical support.

    2.14. Discussion on, advertising of, or linking to websites, in relation to the selling of gold, credits, promotional codes, leveling services, or game accounts is prohibited.

    2.15. Threats of destroying allied units as well as the threats of disclosure of ally positions to enemies, regardless of whether the threat was carried out, or not, are prohibited.

    2.16. Death threats and other threats of violence in real life, directed either against individual users, game masters or administration of the project, are prohibited.

    2.17. All types of advertising messages are prohibited in general and battle chats.

    2.18. Mentioning and discussing of other games is permitted, but it should be discontinued if the character of the discussion turns into at a direct promotion of another gaming project.

    2.19. Discussion of social, religious, political, illegal or other controversial topics that may create offense is prohibited. This includes but is not limited to negative portrayal of religious and political figures.

    2.20. Discussion of decisions or sanctions made by Game Masters or Administration in all game chats and channels is prohibited.

    2.21. Any kind of provocations for other players to violate the EULA as well as additions to it is strictly prohibited.

    2.22. Any statements or other actions that violate any applicable laws or regulations are strictly prohibited and will be strongly suppressed.

    2.23. Any attempt to create nicknames, groups, or organized communities of players associated in any fashion with organizations which violate any applicable laws or regulations is prohibited. This includes but not limited to, direct or indirect references to Nazi symbols, abbreviations and well known leaders.

    2.24. The use of copyrighted, trademarked, patented, classified, or restricted material or information and the violation of any rights of any party, including rights of privacy or publicity is prohibited.

    3. Names, Avatars, Images/Video, Signatures & Logos

    Certain content for names, avatars, images/video, signatures & logos, have no place on the forums or within the Game due to their extremely offensive, annoying or inappropriate nature. The following list is only a summary, but it gives some idea of names, images, signatures, avatars and logos which are not accepted with the Game environment. It includes names, Avatars, Images/Video, Signatures & logos:

    3.01 that contain profanity, including its abbreviated form.

    3.02 that contain insults, personal attacks, abuse or harassment.

    3.03 that contain unprintable words or abbreviations, or which are unattractive and/or unreadable.

    3.04 which either in whole or partly contain copyrighted or registered trade mark elements.

    3.05 which have (in any way) racist or nationalistic implications which may create offense to a certain nation, ethnic, religious or racial group.

    3.06 that contain an allusion of racial or national supremacy, as well as discriminative propaganda on any level.

    3.07 which contain insults or derogatory comments based on race, nationality, religion, culture, mental stature, sex, or sexual preference.

    3.08 which have an association with sexuality, pedophilia, sexual abuse; or have an offensive connection to the human body or bodily functions.

    3.09 which contain nudity, sexually explicit material or content that is otherwise deemed inappropriate.

    3.10 which contain excessive gore or violence, or are obscene/vulgar.

    3.11 which make reference to addictive or illegal substances or their use, or any other illegal activities.

    3.12 that contain logotypes, symbols, emblems or figures connected in one way or another with organizations, that violate or were violating existing laws and rules; i.e. anything that may provoke strong negative reaction/association or promote national/ethnic/religious hatred. (For example, using different variations of Nazi symbolic, abridgments and signs [88, 14, 420, SS], or similar stylizing [such as, 55] as well as credentials, names and surnames of Nazi leaders.)

    3.13 that contain reference to current mainstream religions that may create offense, i.e. names such as God, Jesus, Allah, etc.

    3.14 that are connected with negative historical or political personalities, first of all those who are judged by international courts for crimes against humanity, those that generally arouse feelings of suffering or disgust in the majority of people, as well as members of currently existing terrorist organizations.

    3.15 that negatively portrays the projects staff, or administration.

    3.16 which in any other manner violates the End User License Agreement or local laws, either implicitly or explicitly are prohibited (this also includes links to websites containing the above).

    If names, avatars, signatures, images/video, logos within the forums or within the game violate these rules the offending account may be changed and/or the accounts may be sanctioned or suspended. Moreover, the administration reserves the right to delete, update or modify any names and avatars, images or logos which are considered inappropriate on the forums or within the game environment.

    4. Inappropriate conduct in game / Fair play principles

    The following actions are prohibited in game:

    4.01 Intentionally damaging unit belonging to a player on the same team (team damage).

    4.02 Intentionally destroying unit belonging to a player on the same team (team kill).

    4.03. Intentionally blocking units belonging to a player on the same team.

    4.04. Intentionally informing participants of the opposing team through battle, or voice chat, the location of units belonging to players of the same team.

    4.05. Using bots, clickers, macros, keyboard and mouse recorders, or any other similar methods to accumulate credits and experience without the participation or with passive participation of the player within the battle (excessive and repetitive passive play).

    5. Official Language

    5.01. Global Chat. The preferred language of the Global Chat is English. Players who wish to communicate in their native language are urged to do so in channels created specifically for their language.

    5.02. Battle and other chats. The preferred language is English, however non-English is allowed. Please be patient with players whose first language may not be your own.

    6. Important/Miscellaneous

    6.01. Repeated violations any area of these Rules or the EULA, including the areas detailed above, will often result in permanent suspension from the game and/or forums.

    6.02. This policy is not language-restrictive. Language that falls under this policy will always be subject to the repercussions listed, whether it is inappropriate in English or any other language.

    6.03. Players may provide feedback or address any concerns to: Technical Support Service (forum and game suspension appeals), website: